Privacy Policy

Playtagon ("Playtagon," "we," "us," or "our") operates the Playtagon game development platform (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, do not use the Platform.

1. Information We Collect

Information You Provide — Account information (name, email, password, profile details), studio information (studio name, description, logo, website, wallet address for revenue payments), game data (configurations, assets, metadata you upload), and communications (messages, feedback, and support requests).

Information Collected Automatically — Usage data (pages visited, features used, actions taken), device information (browser type, operating system, device identifiers), and log data (IP address, access times, referring URLs).

Information from Third Parties — We may receive information from authentication providers (such as Google or GitHub) if you choose to sign in using those services, and from payment processors for transaction verification.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process game submissions and manage the review workflow
• Calculate and distribute revenue share payments
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

3. Information Sharing

We may share your information with casino operators (game metadata and studio information are shared with operators who integrate games through our RGS platforms), service providers (vendors who assist with hosting, analytics, and payment processing), for legal requirements (when required by law, regulation, or legal process), in business transfers (a merger, acquisition, or sale of assets), and with your consent.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes. Game performance data and revenue records are retained for a minimum of seven years for regulatory compliance.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, correct inaccurate or incomplete information, delete your personal information, object to or restrict processing, request data portability, and withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@playtagon.com.

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we implement appropriate safeguards in accordance with applicable law.

8. Cookies and Tracking

We use essential cookies to operate the Platform and may use analytics cookies to understand how you use our services. You can control cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

9. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Effective Date." Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@playtagon.com.